King of the nastygram

posted by Jeff | Thursday, April 15, 2010, 11:09 PM | comments: 3

As I've mentioned previously, there is an ongoing battle to get Wells Fargo to move along with Diana's short sale. Understand that she was already approved for it, they just needed a buyer and would negotiate a price. We had a buyer. They were willing to pay more than the bank thought it was worth. But they dicked around, handing the case from one person to another, and never allowing the negotiators to talk to her directly.

So it looks like we probably lost the buyer, but then they started asking for more paperwork, namely stuff that they already had, twice. Jumping through more hoops is not an option. I got the impression that since she was not defaulting, they just assumed she'd pay forever. It seemed like willful dicking, if you will. I don't like to see my little woman upset, so it was time to do what I unfortunately do really well... be a dick.

First step was to find as many Wells Fargo e-mail addresses of vice presidents and what not as I could. Then I crafted a carefully worded e-mail that basically said that:

  • I have a legal benefit plan, and intended to use it as much as possible.
  • That we felt there was willful screwing around to get her to keep making payments.
  • That we'd not only sue, but press the enterprising attorney to seek class action status, and get the Ohio AG involved.
  • Use social media to wage an all out campaign to let the world know of their dicketry.

An hour after I hit send, Diana got a call from a new negotiator directly, with phone and e-mail.

It bothers me that to get anything done anymore, you have to be a dick and threaten to sue people. What a load of crap. That's where I think many businesses have new opportunities: Just do what you promise and you'll have happy customers.

I hate being an effective asshole. It's not a skill I pride myself on. I'm just frustrated that it's necessary at all.


Comments

Joe

April 16, 2010, 9:34 AM #

I have to say, thanks for posting this. I'm looking into doing the same thing with my house, and I'm not behind on my payments either. I appreciate seeing the full gambit.

I still don't get how the people who ARE making their payments get screwed, while those who just say "fuck it" get assistance.

draegs

April 16, 2010, 9:56 AM #

At least you're sharing your tips on being a dick as a learning tool for the rest of us :)

Carrie

April 16, 2010, 4:06 PM #

Dicketry proficiency is something to be proud of...especially when you tend to use your power for good instead of evil.


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