Monitor swap quick and painless

posted by Jeff | Friday, July 22, 2005, 12:10 AM | comments: 0

While getting the "support" guy from Dell to understand that I knew what I was talking about was a pain, the swap to a replacement was fairly painless. UPS dropped off the replacement today, and it included a DHL tag to put on the defective monitor.

And here's a surprise too... DHL doesn't seem to suck as much, or maybe that was just the Airbrone Express component that sucked. I called for pick up and there was a guy at the door 30 minutes later. The attention I needed to give for the entire monitor swap was just over 30 minutes. Not bad.

I'm enjoying burn-in free computing again... hopefully on a permanent basis.


Post your comment: